Shipping policy

Shipping Policy
We work hard to get your order out as quickly as possible.
Orders are processed within 2–5 business days

Once your order ships, you’ll receive a tracking number

Shipping times vary depending on your location and carrier

Motive Eight Apparel is not responsible for carrier delays once your package is in transit

We believe in quality over rushing. Every piece is handled with care before it leaves us.

Returns & Exchanges
We stand behind what we make — and we also understand that sometimes things don’t work out.
Returns are accepted within 30 days of delivery

Items must be unworn, unwashed, and in original condition

Customers are responsible for return shipping costs

Once your return is received and inspected, a full refund of the item price will be issued to your original payment method

Original shipping fees are non-refundable

Refunds are processed within 5–7 business days after we receive your return

We encourage customers to review sizing details carefully before ordering to ensure the best fit.

Final Sale Items
The following items are not eligible for return:
Final sale items

Gift cards

Items showing signs of wear, washing, or damage caused after delivery

A Note on Our Brand
Motive Eight Apparel isn’t fast fashion.
We create with intention, meaning, and quality in mind.
If you ever have questions before ordering, reach out — we’d rather help you choose right the first time than deal with unnecessary returns later.